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Inside Delivery

Inside Delivery means that the delivery company will bring the item inside your doorway rather than dropping it at the curb. The item must be able to fit through the doorway. If not, it will be left in front. The delivery company will not put the item in place, bring it up stairs or uncrate the item.

Only available for Black Diamond, U-Star and Grista units at this time.

White Glove Service

White Glove is our most convenient delivery option. Before delivery, a White Glove agent will call to schedule your appointment. When your item arrives, they will bring it to the room of your choice, unpack it, and remove all packaging materials. If you select White Glove With Removal, the delivery person will also remove your old piece of equipment. They will not install the item. Please note that the White Glove service can add 2 or more business days to your delivery time. Obstacles such as steps and narrow doorways may add to the cost of the service.

  • White Glove Delivery Only: $300 per unit
  • White Glove Delivery & Removal: $550 per unit

Lift Gate Service

A lift gate is a motorized platform attached to the back for the trailer that will physically lower large and/or heavy items to the ground. A lift gate is required for residential delivery and delivery sites without loading docks for shipments over 100 lbs.

Call Before Delivery

To receive a Call Before Delivery with a Carrier, "Call Before Delivery" must be purchased at checkout. When the shipment arrives at the destination terminal, the Carrier will call the number under the Ship-To address to set up a window for delivery.